FocuvoVisual detail

A closer look, with a lighter footprint.

Focuvo Visual Detail provides image inspection tools for Shopify product pages. This notice describes how the Focuvo service handles data when you install and use the app.

Shopper data

The app does not collect shopper identities, track interactions, build profiles or upload viewing, zoom and comparison state. Images are served from Shopify’s CDN and are not copied, proxied or stored by Focuvo. A shared view link contains only image positions and the view mode.

Merchant data

The backend stores the shop identifier, installation state, official Shopify sessions, current subscription cache, app preferences and webhook receipts. These records support authentication, access verification and app operation. The app requests only Shopify’s read_products permission. It reads product titles, handles, statuses and images to render read-only product previews and inspection views; it does not create, edit, publish, archive or delete products. The app does not request permissions for themes, customers, orders, inventory or checkout.

Retention and deletion

Uninstall removes OAuth sessions and preferences and disables access. Minimal installation and webhook records may remain until Shopify sends shop/redact; that event deletes the app’s retained shop data. Technical webhook receipts are removed within 30 days by the existing reconciliation process. Technical request logs are retained for no more than 30 days and exclude query strings, credentials and request bodies.

If a merchant voluntarily contacts support, their message and supplied contact details are used only to address that request. Support records must be deleted within 90 days, or earlier on a valid deletion request. The app does not run an in-app support-ticket database.

Shopify privacy requests

Authenticated customers/data_request, customers/redact and shop/redact webhooks are implemented using Shopify’s official library. There are no customer profiles or customer records for the app to return or erase.

Contact

Contact Focuvo Visual Detail through the support address displayed on this page to ask about privacy or request deletion. Shopify provides platform authentication, billing and image delivery; DigitalOcean hosts the app service and its database. We do not sell app data.

Focuvo Visual Detail support: TelemachusDella0251@outlook.com